Home Cancellation & Refund Policy
1) Payment terms: ICM requires the full payment within 5 days after invoice has been issued. ICM reserves the right to refuse entry to any client who has not paid their invoice. The registration fee does not include: travel, hotel accommodation, transfers or insurance.
 
2) Fees includes: Conference Document, Conference sessions, Lunches and Refreshments.
 
3) USD 20 Administration Charges will be applied in addition to the registration.
 
4) Cancellations by client: All bookings carry a 100% liability after the booking has been made. There will be no refunds for cancellations received after the booking. If the client fails to attend the event then client shall not be entitled to any refund or a credit note.
 
5) Postponement or Cancellation by ICM: While every reasonable effort is made to adhere to the advertised program, ICM reserves the right to change the content, timing, trainer/speaker or venue should circumstances require. The event may be postponed or cancelled due to act of terrorism, war, extreme weather conditions, industrial action, acts of God or any event beyond the control of ICM. If such a situation arises we will endeavor to reschedule the event. However, ICM cannot be held responsible for any cost, damage or expenses which may be incurred by the customer as a consequence of the event being postponed or cancelled.
 
a) Postponement: 
In the event ICM postpones an event (training, conference etc.) for reason beyond its control and the registered client/customers are unable to attend on the rescheduled dates you will receive a 100% credit note. This credit note will be valid for 1 (one) year only from the date of issuance. This credit note can be used by clients for another ICM event which is to be mutually agreed with ICM.  There will be no refunds given under any circumstance.
 
b) Cancellation:
In the event ICM cancels an event (training, conference etc.) for reason beyond its control, registered client/customers will receive a 100% credit note. This credit note will be valid for 1 (one) year only from the date of issuance. This credit note can be used by clients for another ICM event which is to be mutually agreed with ICM.  There will be no refunds given under any circumstance.
 
Important: Clients/customers who have received a credit note for the above mentioned, need to keep checking with ICM for another event for which the credit note can be used. If a client does not use the credit note within its expiry, then no further credit notes or refunds will be issued.
 
Note: These policies are subject to change or modifications without prior notification.
 
If you placed invalid information’s on conference registration details, please email us : info@icmevents.in within 24 hours.